FAQ

Frequently Asked Questions

What equipment does my child need in order to participate?

All your child needs is a bicycle (balance bike, road bike or mountain bike) or tricycle, PROPERLY FITTED bike helmet with functioning chin strap, running shoes (no open toed shoes), shorts and shirt, water bottle, hat, towel and sunscreen. Helmets must comply with either CPSC, SNELL or ANSI standards as indicated by a label on the inside.

 

Will I receive a refund if my child is unable to participate?

We regret we will not refund an entry fee if your child is unable to participate FOR ANY REASON. This policy is firm. If sufficient proceeds are available we will make a donation to a local charity.

 

Can I give my son/daughter's entry to a friend?

No. If someone else races under your name and is injured, or causes an accident, that person will not be covered by any protection typically afforded to an athlete through Triathlon Ontario which is the association that sanctions this event. We also need to be able to communicate directly with your child by name in case of a problem.

 

We have a prior commitment on the same day, can my son/daughter be placed in an earlier wave?

Sorry, we do not take wave requests. Please understand that we assign waves based on the number of participants and it would not be possible to accommodate every request to change a wave assignment due to another commitment. Please ensure your child has no other commitments on the day of Kids Du.

 

Are there refunds for cancelled races due to inclement weather?

We will not cancel the race due to inclement weather. It is an event that will proceed rain or shine. In the event of thunderstorms we will delay the race until it is safe to resume [usually 30 min after the last lightening strike].

 

What is a “wave”?

Waves are the groups in which athletes are placed based on their age.  Each athlete is assigned a wave number and they are called into the marshalling area by this wave number.  There are usually up to 20 athletes per wave depending on the number of entries in that age group.

 

Do participants in the 3 to 5 year old age category have to be accompanied by a parent or guardian throughout the race?

Yes, for safety reasons participants in the 3 to 5 age group must be accompanied by a parent and the parent must be within steps of their child throughout the race.

 

Are parents allowed in the transition zone?

Parents are allowed in to help set up their child’s gear before the race. During the race, only parents of the 3-5 year olds may enter the transition zone and assist their child.  Parents of older athletes [6+] cannot enter the transition zone or the course routes. Volunteers will be permitted in the transition zone to assist the athletes, especially the younger ones in need of assistance. The only exception to this rule is for parents of kids with disabilites. These exceptions must be approved by race officials prior to the race start.

 

Who counts the laps and loops for the athletes doing multiple laps/loops?

It is the responsibility of parents and athletes to count the laps and loops. Only kids 8 years and older will have to complete more than one loop on the bike. Please find the best place to stand so that you can call out how many loops your child has completed.

 

Are Balance Bikes permitted? What about training wheels?

Balance Bikes are permitted in the 3-5 age group only. Training wheels are permitted in any age group. Please contact us if you have questions about bikes and other equipment. Tricycles are allowed at any any age group. Disabled athletes can use any form of bicycle.

 

Is my child safe on the course?

Safety is our highest priority. While parents need to understand that participating in a sporting event like a duathlon has, by its nature, elements of risk, as do all sports. You can help make your child’s experience the safest and most enjoyable by practicing before the race to improve their skills and increase their confidence. Please ensure you and your friends/family stay off the course during the races.

 

How do I volunteer for this event?

Thank you for your interest in volunteering. It is a rewarding experience and you will not be disappointed. Learn more and sign up by following this link.

 

Where will we find the finish line photos?

 We will be taking candid shots during the race. You can visit our facebook site to view the finishline pictures.

 

Are you fundraising?

Yes we are supporting Ingamo Homes. Monetary donations will allow kids from Ingamo to participate in our event free of charge or can be sent directly to Ingamo Homes.

 

What happens after online registration closes? Can my child still participate?    

The deadline for online registration is June 23, 2017. We will accept late registrations on Saturday June 24 between 2 and 5 pm as cash only. We cannot guarantee your child will receive a race t shirt, finisher’s medal or grab bag [supplies will be limited] if registering after June 9. We strongly advise signing up early to avoid disappointment.   

 

How do we get our equipment out of transition?

Once your child has finished their race you may collect their gear from the main transition zone under the direction of the volunteers in transition. Their job is to make sure it is safe for parents to collect equipment from the transition area while the race is still going on. Please note; the race organizers are not responsible for lost gear.

Is this a timed event?

Yes, it is a timed event and finishing times will be posted via our home page under the results section. There are no awards. The finishing time of each individual will be posted in alphabetical order and not in order of completion time. We encourage and celebrate participation.

 

Are cage pedals permitted?

Cage pedals are NOT permitted at any age.

 

Is bike inspection mandatory?

No, however it is strongly recommended. Safety is a priority and you want to avoid disappointment if the bike cannot be used on race day. 

 

Do race kits have to be picked up the day before the race?

Picking up your race kit the day before may be the only way you will know your race wave time. It also reduces the stress of picking things up the day of the race. You will also have the time to look at the race course and ask questions.

 

How will my child know where to go on the race course?

The race course is well marked with traffic cones and numerous volunteers are strategically placed throughout the course to provide directions and support.

 

How does my child get his/her name on their race bib?

Our online registration has a deadline [June 9, 2017] for personalized bibs. Please make sure your child is registered before this deadline. Late entries will have their name printed on their bib with a magic marker.

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